APS expandable baton warranty. What does the warranty cover?
ASP provides a generous
lifetime limited warranty. This guarantees that the baton is delivered
to you free of any faults of defects in manufacture. Each unit is
inspected and tested before delivery.
ASP expandable baton limited lifetime
warranty means that ASP will replace or repair
a baton if you find a defect of manufacture.
The limited life warranty does not cover wear and tear parts such as
the retention clip or damages as a result of use or misuse. Just like you would not expect your car manufacturer to replace your car after
an accident or your cart tyres and battery every 12 months.
What is Safecity's "Defender
Warranty"?
If you are
involved in a defensive incident where your ASP expandable baton helps you
avoid injuries,and you are willing to allow us to publish the
event, We will
replace it with a new one at a special 10% discount price.
Contact
Safecity and we will send you a special release form, send the completed form
with your old baton and payment and we will send your new one by return mail.
Naturally we only offer
this service to our customers. If you did not buy it from us, we may, at our discretion, decide to extend this offer to you.
Please contact us.
My friend was taught that the
best way to collapse the ASP baton is by tapping it on the side to loosen the
joints or by holding the baton at an angle and tapping the tip of the baton on
the floor .
This is not
recommended and will void your warranty. This method will damage the
tapered joints of any expandable baton.
The correct method is shown in
your Safecity instruction manual. Be sure to undertake training courses
with NSW Police licensed instructors. Your course should include an
extensive manual covering topics such as lawful use of force, strike and non
strike areas and conflict management guidelines.
Where can I see a catalogue
of the models available in Australia?
View our Price List and place an
order on-line on our secure server
I don't have a credit card. How do I order?
Contact us by phone
61-2-63355216 or via
E-mail and we will process the order by mail.
When will I receive it?
When you order from us, you should allow 7 to 14 days
delivery.
We always try to process orders within 24 hours, however we
cannot guarantee this delivery time.
Your credit card will not
be charged until the order has been sent. However, we will request for
an authorization for payment on your credit card. This does not actually
charge your credit card but guarantees that funds will be available when we
dispatch the product to you.
How will you send the baton?
We use registered, insured
mail. You will have to provide proof of identity at the post office.
You will also be required to sign a receipt form.
Licensing. Do I need a license
to buy a baton?
These are concealable
weapons. Safecity will only retail these weapons to law enforcement,
security and authorised persons.
Before we can ship the baton to you, we will require a copy of your security license
or letter of authorization from a Government agency.
In Australia expandable
batons are classified prohibited weapons in most states.
In NSW we will require a
copy of your Class 1A license or Commissioner's Permit. In the ACT only
employers of security guards may purchase batons.
I am a security officer in NSW
can I carry the baton for personal protection while off duty?
No. You may only
carry the baton while on duty.
Do I need training?
Yes. We strongly recommend that you
undertake a training course with an authorised instructor.
This may also be a requirement for licensing in your State.
In NSW your Certificate
should show the words "Approved by the NSW Police Commissioner and VETAB".
The certificate should also show the upside triangle symbol. This symbol
shows that the course you attended is nationally recognised.
You should treat it as you would a firearm. In NSW it is a requirement that
batons be stored in the same way you would store a Class A rifle (rim fire).
This means you should store it in a lockable metal container (or heavy
wooden chest), preferably bolted to the floor, too heavy to be moved or in a
locked room.
How should I maintain it?
Protect it from moisture. If it gets wet, dry it thoroughly at the
end of your shift.
Once a week expand
your baton and wipe it with a dry cloth.
Always store it in a dry place. Do not store
it in a leather
pouch. Leather holds moisture.
If you have used the
baton during a defensive incident involving striking any hard object, you
should inspect the weapon thoroughly for damage.
Remember your baton is made
of metal--take care of it and it will take care of you for a long time.
