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The actions of one "bouncer" or poorly trained security guard can damage your business, cost your Master Licence and send you bankrupt through civil claims.

Use Safecity's Premium Guards for your Crowd Marshals and Security Officers instead! You have nothing to lose and much to gain.

PROBLEM: Right now recruiting competent officers is a problematic task for most employers.

The efforts of authorities to improve the standard of training are being negated by the actions of a few unethical training providers.

Mandatory Police and State Training Authorities literacy and numeracy requirement are being ignored, resulting in the licensing of guards who are unable to read standing orders or interpret assignment instructions.

The behaviour of trainees in the classroom is also ignored, resulting in persons with behavioural problems entering the industry.

SOLUTION: All officers undergo comprehensive literacy, numeracy, IQ and attitude testing BEFORE being accepted in a Safecity sponsored course.

Under Safecity's Project trainees pay a nominal enrolment fee for the Certificate II in Security (Guarding) with savings of up to 60% off the normal price.

Our tutors receive specialised training which enable them to provide a supportive environment and conduct ego building role plays. Our activities aim to build a strong team spirit, improve communication skills and attitudes and improve the self-esteem of all participants.

Trainees who display undesirable behaviour (swearing, cheating and acts of aggression) are referred to appropriate counselling services and receive a full refund of their fees.

Whilst no one can safely predict the behaviour of a person, I believe that the measures we have in place greatly minimise the entry of undesirable persons in the industry.

PROBLEM: Arbitrary shortening of training hours, fraudulent abuse of the principle of recognition of prior learning, and training scams operating under a legitimate cover, are resulting in not yet competent persons to obtain licences. Sadly, some officers are opting to use these shortcuts in order to avoid re-training.

SOLUTION: Under our Project, graduates receive over 100 hours initial training to Certificate II in Security (Guarding) level.

Graduates are contracted to undergo regular quarterly ongoing training updates for as long as they remain within the Project.

All licensed officers who apply to join our Project are assessed for competency at entry point by undergoing a comprehensive assessment activity which assesses theoretical and practical knowledge.

Successful applicants are then inducted into the training program which provides them with the additional competencies required to perform their duties.

Applicants who successfully complete the attitude assessment activity but are not yet competent in the theoretical component are given the opportunity to eliminate knowledge gaps.

Participants progress through a series of training programs. At the end of each training program, their status or rank advances. As the rank increases, it generates job satisfaction and motivates the participants to obtain further training.

Safecity's referral service will solve your staff needs, and help you save money, headaches and time! Under project Premium Guards everyone wins.

PROBLEM: Recruiting officers is an expensive and time consuming task. Expensive newspaper advertisements seldom produce quality applicants. During heavy demands, employers are often forced to entrust their business goodwill to complete strangers who are often untrained and ill-mannered.

SOLUTION: When you hire Safecity's Premium Guards there are no exorbitant mark-ups on the wages paid to the officers. The only cost is a nominal $20 agency referral fee per officer.

If you wish to hire on of our officers on a permanent basis we ask that you pay us a $50 referral fee.

Consider the advertising costs and the time factor involved in interviewing and selecting staff.

You will soon realise that calling Safecity for a referral reduces your overall staff related costs, as well as ensuring that the officers you hire have undergone a comprehensive selection process and are well trained.

Safecity's Project attracts serious and diligent persons who have invested their time and money in obtaining high quality training. The entry pre-requisite is the Certificate II in Security (Guarding) with additional training in Crowd Control techniques.

They are also committed to participating in ongoing training updates. our officers work in a supportive environment dedicated to self-development and a team building spirit.

Training is ongoing. Officers undergo a minimum of four hours periodic training updates. The officers (or employers if they agree) pay a nominal fee for the service.

Additionally, you may become eligible to attract 20% discount in your public liability insurance. You will attract these benefits when all of your officers or crowd controllers are made up of Premium Guards.

PROBLEM; Recent events involving murders, bashings, thuggery, sexual harassment, and generally unprofessional behaviour by the traditional “bouncers” is effectively keeping patrons away from public entertainment venues. It is also causing the loss of liquor licences and closures of many establishments.

SOLUTION: Persons frequenting venues protected by Premium Guards will experience professionalism, and quality of service by polite and well trained crowd marshals and officers.

This will allow patrons to relax and enjoy public entertainment without the fear of harassment or injury. It will also encourage more people to frequent public entertainment venues. Your clients will appreciate the professionalism and ethics of your staff.

PROBLEM: Most officers and crowd marshals complain that they are being required to pay for expensive training programs.

They also complain of job insecurity. These undesirable practices create job dissatisfaction, poor working conditions, frequent absenteeism and high staff turnover.

Traditionally, staff requirements vary dramatically from week to week. Few employers are able to offer full time work and free training.

SOLUTION: By supporting our Project you will ensure that well trained, quality personnel remain in the industry. Safecity provides all the training the officers require and subsequent ongoing retraining at heavily discounted fees. Fees can be as little as 50% of normally advertised programs.

There is a severe shortage of experienced men and women officers at the moment. Our Project ensures that the cost of training to the officers is minimised and that employers are able to afford the referral service. Everyone wins! Support Safecity's Project and help improve your industry!

I am an employer

I am (or want to be) a Security Officer