A must for hotel and motel security, staff and hotel investigators involved in crime prevention, reduction of pilfering and shrinkage.

Achieve qualification in hotel security and loss prevention

Safecity instructors are qualified licensed security professionals who thrive on helping students achieve their goals. Our hotel security classes are conducted in a supportive and friendly environment.

Our graduates know they have earned their certificates. They know they have achieved competency because of their diligence, study and active course participation.
 

Use a comprehensive security training manual

More than 400 pages of well illustrated and up-to-date information on crime prevention, hotel security, loss prevention and techniques to reduce pilfering, shrinkage and damage to stock. Find out about security updates by visiting this site.
 

Receive recognition for Current Competency

Safecity is authorised to assess submissions for RPL. Our RPL kits are easy to follow and will guide you through every step of the process.

It is a known fact that Safecity will not award RPL for commercial gain. Our certificates of competency are therefore respected in the workplace.

If you have received formal training in hotel security you could qualify for recognition.

As a graduate of this Certificate II in Security you are entitled to receive a free listing on our web site. The listing can include a small photograph and an introduction.
 

Approved by the NSW Police for security licensing (must complete all the required units)

You may also choose any of the following units of competency

1. Maintain the security of premises and property (recommended for hotel security)
2. Control access to and exit from premises (recommended for hotel security)
3. Maintain safety of premises and personnel (recommended for hotel security)
4. Communicate in the workplace (recommended for hotel security)
5. Manage conflict (recommended for hotel security)
6. Maintain occupational health and safety (recommended for hotel security)
7. Manage own performance (recommended for hotel security)
8. Operate basic security equipment (recommended for hotel security)
9. Apprehend offenders (recommended for hotel security)
11. Escort and carry valuables (recommended for hotel security)
12. Provide for safety of persons (recommended for hotel security)
13. Control crowds (recommended for hotel security)
17. Maintain an effective relationship with clients/customers (recommended for hotel security)
18. Work as part of a security team (recommended for hotel security)
23. Operate security vehicle (recommended for hotel security)

Enrol is all the units of competency you require and obtain a Statement of Attainment for each unit you complete.

When you complete all these units you will receive the Certificate II in Security.
 

Accredited by the ACT Registration Council (Contains ACT laws module)
Safecity security course includes the full ACT law component. This enables students from the ACT to qualify for the NSW security licence and NSW students to achieve competency in ACT laws and regulations.
 

VETAB Approved in NSW.

Have fun learning with Safecity's Quiz Wizard Software

Only Safecity gives you a software package that will help you excel in your security studies. It is yours to keep. Review it often after graduation to refresh your memory.
 

Workplace Senior First Aid Course

All hotel security and loss prevention officers should be trained in First Aid. We conduct a Workplace Senior First Aid Course.  The NSW WorkCover registration number for this course is FA9992.

This course saves you time and money. Study at home for two days and practise in the classroom for one day with a qualified instructor. Our Course Director for first aid training is a qualified Australian Medical Doctor who has received training in Emergency Medicine and First Aid.
 

Hotel Security

Learn the essential principles of communication skills, Occupation Health and Safety, dealing with persons of non-English speaking background, etiquette, loss prevention and protection of premises and persons.

Study techniques for the reduction of pilfering and shrinkage. Includes laws governing the sale of alcohol.
 
 

Bomb Threats

Know what to do and say during a threat. Most hotel security staff are likely to be exposed to a bomb threat call during their career. This unit helps hotel security and management staff to respond to such emergencies.
 

Searching and use of scanners

The use of scanners in public places is becoming increasingly popular. Hotel security officers must be aware of the legal implications involving searching. Practise searching using modern equipment.
 

Protection of enclosed lands

Hotel security are often required to invoke this Act to prevent access to problem persons. This course teaches you how to deal with trespassers in a lawful and professional manner. Role plays and case scenarios are hotel security specific.
 

Use of Force

Use of force in a customer oriented environment is a delicate issue. At times, it may be necessary for you to use force to protect patrons and guests. Law suits from 'professionals' who trick hotel security to 'use excessive force' are increasing. The costs of defending are high and the hotel reputation often suffers long term damage. Learn the rules that govern this topic.
 

Arrest

Study all the legal requirements about conducting an arrest. Avoid disastrous law suits and criminal charges by studying this important subject.
 

Report Writing

Report writing in the hospitality industry is of paramount importance. Recent laws passed in NSW also make it compulsory for hotel security staff to keep records of a certain standard. Hotel security candidates will practise writing reports which will stand up in court. The quality of these reports often determines whether outcome of law suits.
 

Communication skills and voice production.

Effective communication skills, conflict management and conflict resolution are effective tools often used by hotel security. Our course includes an extensive workshop which will provide you with the essential competencies in this important topic.
 

Patrolling

In today's increasingly violent society all hotel security staff must be aware of correct area patrolling techniques. Poor training and lack of experience can cost your life and the life of your guests. Learn the essential officer survival techniques taught at Police Academies.
 

Computers, CCTV and Radio

Modern hotel security involves extensive use of electronic equipment. Our students achieve competency in the use of basic office equipment, computers and radios. They also learn the principles of CCTV equipment and software.
 

Court Procedures

Hotel security staff may be require to attend court proceedings as police witnesses or to provide evidence for their own defence. Courts can be intimidating places--we walk you there. Through case scenarios and study material notes you will soon realise that there are certain protocols you must follow.
 

Continuing education in hotel and general security

The Academy offers hotel security managers and staff who complete the Certificate II in Security a number of nationally recognised training courses. These course will help you improve your career in Security. Our graduates are exposed to positive, ego building exercises which help them reach for the top and achieve their goals in life.

Graduates of Certificate II in Security may enrol in the following courses:

Certificate III in Security Operations
Certificate IV in Security Operations
Certificate IV Workplace Trainer Defensive Tactics Instructor Course
Certificate IV Workplace Trainer Cat II (suitable for NSW class 2D)